Effective date: April 18, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you and Arez AI ("Arez AI," "we," "our," or "us") governing your access to and use of the Arez AI platform, including our website at ai-arez.com, web application, iOS application, and Android application (collectively, the "Service"). By creating an account, clicking "I agree," or using the Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
If you do not agree to these Terms, do not access or use the Service.
Contents
1.1 Age Requirement. You must be at least 18 years of age to use the Service. By accessing the Service, you represent and warrant that you are 18 years of age or older.
1.2 Business Use Only. The Service is designed exclusively for business-to-business use by contractors, tradespeople, and home service companies operating in the United States. The Service is not intended for use by consumers acting in a personal, family, or household capacity. Consumer protection laws that apply exclusively to consumer transactions do not apply to your use of the Service.
1.3 Authority to Bind. If you are creating an account or accepting these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have full legal authority to bind that entity to these Terms. In that case, "you" refers to both you as an individual and the entity you represent. If you do not have such authority, you may not use the Service on behalf of that entity.
1.4 Geographic Restriction. The Service is operated from the United States and is intended for use by contractors operating within the United States. We make no representation that the Service is appropriate for use in other jurisdictions.
2.1 Registration. To access the Service, you must register for an account by providing accurate, current, and complete information, including a valid business email address. You agree to maintain and promptly update your account information to keep it accurate and current.
2.2 One Account Per Business. Each account represents a single business organization ("Organization"). An Organization may have one owner account and multiple team member accounts depending on its subscription plan. You may not create multiple accounts for the same business.
2.3 Account Security. You are solely responsible for maintaining the confidentiality and security of your login credentials, including your password. You must:
2.4 Responsibility for Account Activity. You are fully responsible for all activity that occurs under your account, including any actions taken by team members you add. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.
2.5 Email Verification. Account activation requires email verification. We will send a one-time verification code to the email address you provide at registration. Accounts that are not verified may have limited or no access to the Service.
2.6 Account Accuracy. You must not impersonate any person or entity, misrepresent your affiliation with any person or entity, or use a business name or license number you are not authorized to use.
3.1 Subscription Plans. The Service is offered on a subscription basis. Current plans and pricing are:
Plan features, included users, and feature availability are described on our pricing page at ai-arez.com. We reserve the right to modify plan features with reasonable notice.
3.2 Billing Cycle and Auto-Renewal. Subscriptions are billed on a monthly basis beginning on the date your paid subscription starts. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. By providing a payment method, you expressly authorize us (through our payment processor, Stripe) to charge you on a recurring basis for your selected plan.
3.3 Payment Processing. All payments are processed by Stripe, Inc. By subscribing, you agree to Stripe's terms of service. We do not store your full credit card number on our servers. You must provide a valid payment method to activate a paid subscription. If your payment method fails, we may suspend your access to the Service after reasonable notice and a cure period of at least 5 days.
3.4 Taxes. Subscription fees do not include any taxes, levies, duties, or similar governmental assessments, including sales, use, value-added, or withholding taxes ("Taxes"). You are responsible for paying all Taxes associated with your subscription, excluding taxes based on Arez AI's net income. If we are required to collect or pay Taxes, we will add the applicable Taxes to your invoice.
3.5 No Refunds. All fees are non-refundable except as expressly set forth in these Terms or as required by applicable law. We do not provide prorated refunds for unused portions of a billing period when you cancel mid-cycle. Your access to the Service will continue through the end of the paid billing period following cancellation.
3.6 Pricing Changes. We may change subscription pricing at any time. We will provide at least 30 days' advance notice of any price increase via email to the address on your account or via in-app notification. Price changes will take effect at the start of the next billing cycle after the notice period. Your continued use of the Service after a price change takes effect constitutes acceptance of the new pricing. If you do not agree to a price increase, you must cancel your subscription before the change takes effect.
3.7 Plan Changes. You may upgrade your plan at any time; the upgraded plan takes effect immediately and a prorated charge for the remainder of the current billing cycle will be applied. Downgrading your plan takes effect at the start of the next billing cycle. Downgrading may result in loss of access to features or data that exceed the limits of your new plan.
3.8 Cancellation. You may cancel your subscription at any time through the Settings section of the Service or by contacting us at support@ai-arez.com. Cancellation takes effect at the end of the current billing cycle. You will retain full access to the Service through that date.
3.9 Disputed Charges. If you believe you have been charged in error, you must contact us within 60 days of the charge at support@ai-arez.com. We will investigate and, if the charge was made in error, issue a credit or refund to your payment method.
4.1 Trial Period. New users may access the Service on a 14-day free trial of the Professional plan. No credit card is required to begin your trial.
4.2 Trial Features. During the trial period, you will have access to Professional plan features. We reserve the right to limit certain features during the trial at our discretion.
4.3 One Trial Per Organization. The free trial is available only once per Organization. Creating multiple accounts to obtain additional trial periods is prohibited and constitutes a violation of these Terms.
4.4 Trial Expiration. At the end of the 14-day trial period, your access to Professional plan features will be restricted unless you subscribe to a paid plan. We will provide notice at least 3 days before your trial expires. Following trial expiration, a 3-day grace period applies during which Professional plan features remain available to allow you to subscribe without interruption. After the grace period, your account will be limited to Starter plan features until you subscribe.
4.5 No Obligation. You are under no obligation to subscribe after the trial. If you do not subscribe, your account will remain active with limited features, and your data will be retained for 90 days, after which it may be deleted in accordance with our data retention policy.
Important: Estimates, cost projections, and other outputs generated by Arez AI's artificial intelligence features are computational suggestions based on the data you provide. They are not professional engineering estimates, licensed contractor bids, or certified appraisals, and should not be treated as such.
5.1 Nature of AI Estimates. The Service uses artificial intelligence models, including Anthropic Claude and Google Gemini, to analyze project descriptions, photographs, blueprints, and other inputs you provide in order to generate cost estimates and project plans. These outputs are probabilistic approximations intended to assist your professional judgment. They are not deterministic calculations and are not guaranteed to be accurate, complete, or suitable for any particular purpose.
5.2 Not Licensed Professional Advice. AI-generated estimates produced by the Service do not constitute the professional opinion of a licensed contractor, engineer, architect, appraiser, or any other licensed professional. Nothing in the Service constitutes professional advice of any kind. The Service is a productivity and workflow tool — the professional judgment, licensing responsibility, and duty of care for any estimate, bid, or project plan rests entirely with you.
5.3 Your Responsibility to Review. You acknowledge and agree that you will independently review, verify, and validate all AI-generated estimates before presenting them to any client, entering into any contract, or making any business decision in reliance on them. You are solely responsible for:
5.4 No Warranty on Accuracy. We expressly disclaim any warranty that AI-generated estimates will be accurate, complete, current, or appropriate for any particular project, scope, or location. Actual project costs may vary materially from AI-generated estimates due to factors including but not limited to supply chain changes, local labor market fluctuations, unforeseen site conditions, and regulatory requirements.
5.5 Training and Improvement. We may use anonymized, aggregated, and de-identified data about how estimates are generated and corrected to improve the AI models powering the Service. We will not use your identifiable project data or client information for this purpose without your consent.
6.1 Arez AI Ownership. Arez AI and its licensors own all right, title, and interest in and to the Service, including all underlying software, AI models, pricing algorithms, geographic market data, system prompts, visual design, trademarks, trade secrets, and all intellectual property embodied therein. These Terms do not transfer any ownership rights in the Service to you. Your rights to use the Service are limited to the license expressly granted in Section 6.2.
6.2 Limited License to Use. Subject to your compliance with these Terms and payment of applicable fees, Arez AI grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business operations during the term of your subscription.
6.3 Restrictions. You may not:
6.4 Feedback. If you submit suggestions, ideas, or feedback about the Service ("Feedback"), you grant Arez AI a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, modify, and incorporate that Feedback into the Service without any obligation or compensation to you.
6.5 Arez AI Trademarks. "Arez AI," the Arez AI logo, and related marks are trademarks of Arez AI. You may not use these marks without our prior written consent. Nothing in these Terms grants you any right to use our trademarks.
7.1 Your Ownership. You retain full ownership of all project data, estimates, invoices, proposals, photographs, blueprints, client information, chat messages, and other content you upload to or create within the Service ("Your Content"). These Terms do not transfer any ownership of Your Content to Arez AI.
7.2 License to Arez AI. By uploading or creating Your Content, you grant Arez AI a limited, worldwide, royalty-free license to store, reproduce, process, display, and transmit Your Content solely as necessary to operate and provide the Service to you. This license terminates when you delete the content or close your account, subject to our data retention obligations.
7.3 Your Representations. You represent and warrant that: (a) you own or have the legal right to upload all content you submit to the Service; (b) Your Content does not infringe any third party's intellectual property, privacy, or other rights; and (c) Your Content does not violate any applicable law.
7.4 Data Export. You may export your data at any time using the export features within the Service. Upon account termination or cancellation, you will have a 30-day window to export your data before it is deleted. See Section 18 for details.
7.5 Client Data. Your clients' names, contact information, and project data that you enter into the Service are treated as Your Content. You are responsible for ensuring you have the right to upload and process that information and that doing so complies with any applicable privacy or data protection laws.
8.1 Permitted Use. You may use the Service only for lawful business purposes consistent with these Terms and in connection with your home services contracting business.
8.2 Prohibited Conduct. You agree not to:
8.3 Enforcement. We reserve the right to investigate and take appropriate action in response to any violation of this Section, including removing content, suspending or terminating accounts, and reporting conduct to law enforcement authorities.
9.1 Privacy Policy. Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy describes how we collect, use, store, and share information about you and the users of your account.
9.2 Data Categories. In the course of providing the Service, we collect and process information including: email addresses and contact information, company and license information, project data and estimates, AI chat messages, uploaded photographs and blueprints, usage and activity data, and billing information. Please refer to the Privacy Policy for a complete description.
9.3 Security. We implement commercially reasonable technical and organizational measures to protect the security of your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. You acknowledge that you provide your data at your own risk.
9.4 Data Processor Relationships. We engage third-party service providers to process data on our behalf. These providers act as our data processors and are contractually required to protect your data consistent with this Policy and applicable law.
10.1 Third-Party Providers. The Service integrates with and relies upon the following third-party service providers, each of which has its own terms of service and privacy policy that govern their processing of data:
10.2 No Responsibility for Third Parties. We are not responsible for the acts, omissions, or failures of any third-party service provider. Your use of third-party services through or in connection with the Service is at your own risk and subject to the applicable third-party terms. We will use reasonable efforts to notify you if a material third-party service becomes unavailable, but we assume no liability for such unavailability.
10.3 Third-Party Links. The Service may contain links to third-party websites or resources. These links are provided for your convenience only. We do not endorse, control, or assume any responsibility for the content, policies, or practices of any third-party website or service.
10.4 AI Model Policies. Your use of AI-powered features is also subject to Anthropic's usage policies and Google's generative AI policies. You agree not to use the AI features to generate outputs that would violate those policies.
11.1 Respect for Copyright. We respect the intellectual property rights of others and expect our users to do the same. You may not upload, post, or transmit content that infringes any person's copyright or other intellectual property rights.
11.2 DMCA Takedown Procedure. If you are a copyright owner and believe that content accessible through the Service infringes your copyright, you may submit a written takedown notice to our designated agent. To be effective, the notice must be a written communication that includes:
DMCA notices should be sent to: support@ai-arez.com
11.3 Counter-Notice. If you believe your content was removed in error, you may submit a counter-notice in accordance with Section 512(g) of the DMCA. We will process counter-notices in accordance with applicable law.
11.4 Repeat Infringers. We reserve the right to terminate the accounts of users who are found to be repeat infringers of third-party intellectual property rights.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AREZ AI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:
No oral or written information or advice given by Arez AI or its authorized representatives will create a warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you to the extent prohibited by applicable law.
13.1 Exclusion of Consequential Damages. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AREZ AI, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, INCLUDING CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO:
THIS EXCLUSION APPLIES EVEN IF AREZ AI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
13.2 Liability Cap. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AREZ AI'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE, REGARDLESS OF THE FORM OF THE ACTION OR THE BASIS OF THE CLAIM, SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU ACTUALLY PAID TO AREZ AI IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
13.3 Essential Basis of Bargain. You acknowledge that the limitations of liability in this Section reflect a reasonable allocation of risk and are an essential element of the basis of the bargain between you and Arez AI. Arez AI would not be able to offer the Service at the prices set forth herein without these limitations. Some jurisdictions do not allow certain limitations of liability, so the above limitations may not apply to you to the extent prohibited by applicable law.
13.4 Claims Relating to Third-Party Services. Notwithstanding the foregoing, Arez AI is not liable for any acts, omissions, downtime, or failures of third-party services described in Section 10, including Anthropic, Google, Stripe, Supabase, Resend, or Sentry.
14.1 Your Indemnification Obligations. You agree to indemnify, defend, and hold harmless Arez AI and its affiliates, officers, directors, employees, agents, licensors, service providers, and successors from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:
14.2 Defense. Arez AI reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with Arez AI in asserting any available defenses. You may not settle any claim covered by this Section without our prior written consent.
15.1 Informal Resolution. Before initiating any formal dispute resolution, you agree to contact us at support@ai-arez.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days of receiving your written notice. If the dispute cannot be resolved informally, either party may proceed to arbitration as described below.
15.2 Binding Arbitration. EXCEPT AS PROVIDED IN SECTION 15.5, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE, INCLUDING ANY QUESTION REGARDING ITS EXISTENCE, VALIDITY, INTERPRETATION, BREACH, OR TERMINATION ("DISPUTE"), SHALL BE EXCLUSIVELY RESOLVED BY BINDING INDIVIDUAL ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES (OR CONSUMER ARBITRATION RULES IF APPLICABLE), WHICH ARE AVAILABLE AT www.adr.org OR BY CALLING 1-800-778-7879.
15.3 Arbitration Procedures. The arbitration will be conducted by a single arbitrator. The seat of arbitration will be San Antonio, Texas, United States. The arbitration may be conducted in person, by telephone, by videoconference, or based solely on written submissions, as agreed by the parties or determined by the arbitrator. The arbitrator will have authority to grant any remedy or relief that would be available in a court of competent jurisdiction. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.
15.4 Costs and Fees. Arbitration fees and costs will be allocated in accordance with the AAA rules. If the arbitrator determines that your claim was frivolous or was brought in bad faith, the arbitrator may award Arez AI its attorneys' fees and costs.
15.5 Exceptions. Nothing in this Section prevents either party from seeking: (a) emergency or interim injunctive relief from a court of competent jurisdiction to prevent irreparable harm pending arbitration; or (b) resolution of any Dispute in small claims court if the Dispute qualifies and the amount in controversy is within the small claims court's jurisdictional limit.
15.6 CLASS ACTION WAIVER. YOU AND AREZ AI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, REPRESENTATIVE, OR COLLECTIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION AGREEMENT WILL BE NULL AND VOID WITH RESPECT TO THAT PARTICULAR DISPUTE, AND IT WILL BE LITIGATED IN COURT AS PROVIDED IN SECTION 16.
15.7 Jury Trial Waiver. TO THE EXTENT PERMITTED BY LAW, YOU AND AREZ AI EACH WAIVE ANY RIGHT TO A JURY TRIAL WITH RESPECT TO ANY DISPUTE.
15.8 Time Limitation. Any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the claim arose; otherwise, it is permanently barred.
These Terms and any Dispute arising out of or relating to them will be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict-of-law principles. For any Dispute not subject to arbitration under Section 15 (including any claim for injunctive relief or small claims court matter), you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Bexar County, Texas. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.
17.1 Right to Modify. We reserve the right to modify these Terms at any time. We will provide at least 30 days' advance notice of material changes by: (a) sending an email to the address on your account, and/or (b) displaying a prominent notice within the Service.
17.2 What Constitutes a Material Change. Material changes include modifications to fee structures, the arbitration clause, the class action waiver, the limitation of liability, or any provisions that meaningfully affect your rights. Minor clarifications, corrections of typographical errors, or additions reflecting new features may be made without advance notice.
17.3 Acceptance. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service and may cancel your subscription before the changes take effect.
17.4 Version History. We will maintain a record of material changes to these Terms. The "Effective date" at the top of this page reflects the date on which the current version took effect.
18.1 Termination by You. You may terminate your account and cancel your subscription at any time by using the account deletion feature in the Settings section of the Service or by contacting us at support@ai-arez.com. Cancellation of a paid subscription takes effect at the end of the current billing cycle. Account deletion takes effect immediately.
18.2 Termination by Arez AI. We may suspend or terminate your account, with or without notice, if: (a) you materially breach these Terms and, where the breach is curable, fail to cure it within 10 days of written notice from us; (b) you engage in conduct we reasonably determine to be harmful to us, the Service, or other users; (c) required by applicable law or court order; or (d) we cease operating the Service.
18.3 Effect of Termination. Upon termination of your account for any reason: (a) your license to use the Service immediately terminates; (b) you must cease all use of the Service; and (c) we may delete your account data in accordance with our Privacy Policy. Termination does not relieve you of any obligation to pay fees that accrued prior to termination.
18.4 Data Export Window. If your account is terminated or you cancel your subscription, you will have a 30-day window following the effective date of termination to export your data using the export features within the Service. After this 30-day window, we may delete your data and we will have no obligation to retain or provide it to you. It is your responsibility to export any data you wish to retain before this window closes.
18.5 Survival. The following sections of these Terms will survive any termination: Sections 5 (AI-Generated Content Disclaimer), 6 (Intellectual Property), 11 (DMCA), 12 (Disclaimer of Warranties), 13 (Limitation of Liability), 14 (Indemnification), 15 (Dispute Resolution), 16 (Governing Law), and 20 (General Provisions).
19.1 App Store and Google Play. If you access the Service through an application downloaded from Apple's App Store or Google Play (each a "Store"), the following additional terms apply:
19.2 Acknowledgment. You acknowledge that these Terms are entered into between you and Arez AI only, and not with Apple Inc. or Google LLC (each a "Store Provider"). The Store Provider is not responsible for the Service or its content.
19.3 Scope of License. The license granted to you for our mobile application is limited to a non-transferable license to use the application on any Apple-branded or Google-compatible device that you own or control, as permitted by the usage rules set forth in the applicable Store's terms of service.
19.4 Maintenance and Support. Arez AI, and not the Store Provider, is responsible for providing maintenance and support services for the mobile application. You acknowledge that the Store Provider has no obligation whatsoever to furnish any maintenance or support services with respect to the application.
19.5 Warranty. In the event of any failure of the mobile application to conform to any applicable warranty, you may notify the applicable Store Provider, and that Store Provider may refund the purchase price for the mobile application to you (if any). To the maximum extent permitted by applicable law, the Store Provider will have no other warranty obligation whatsoever with respect to the application.
19.6 Product Claims. Arez AI, and not the Store Provider, is responsible for addressing any claims relating to the mobile application, including product liability claims, consumer protection claims, intellectual property infringement claims, or any other claims.
19.7 Third-Party Beneficiary. You acknowledge and agree that the Store Provider is a third-party beneficiary of these Terms with respect to your use of the mobile application, and that the Store Provider will have the right to enforce these Terms as a third-party beneficiary thereof.
19.8 Account Deletion. Users who subscribed through the Apple App Store may delete their account directly within the Service under Settings. Deletion of the app from your device does not delete your account or cancel your subscription. Manage subscriptions made through the App Store through your Apple ID settings.
20.1 Entire Agreement. These Terms, together with the Privacy Policy and any additional terms applicable to specific features of the Service, constitute the entire agreement between you and Arez AI with respect to the Service and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Service.
20.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it will be severed. The remaining provisions will continue in full force and effect.
20.3 Waiver. No waiver by Arez AI of any term or condition of these Terms will be deemed a further or continuing waiver of such term or any other term. Any failure by Arez AI to assert a right or provision under these Terms will not constitute a waiver of such right or provision.
20.4 Assignment. You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any purported assignment in violation of this Section is void. Arez AI may freely assign or transfer these Terms, including in connection with a merger, acquisition, asset sale, or operation of law, without restriction or notice to you.
20.5 Notices. We may provide notices to you via email to the address on your account, via in-app notification, or by posting on our website. Notices are effective when sent by email or when posted. You may provide notices to us by sending an email to support@ai-arez.com.
20.6 Force Majeure. Arez AI will not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, war, terrorism, natural disasters, government action, labor disputes, internet outages, or failures of third-party infrastructure providers.
20.7 No Agency. Nothing in these Terms creates any agency, partnership, joint venture, employment, or franchise relationship between you and Arez AI. Neither party has the authority to bind the other or incur obligations on the other's behalf.
20.8 Headings. Section headings in these Terms are for convenience only and have no legal or contractual effect.
20.9 Export Compliance. You represent and warrant that you are not located in a country subject to a U.S. Government embargo and that you are not listed on any U.S. Government restricted party list. You may not use the Service in any manner that would violate U.S. export control or economic sanctions laws.
20.10 U.S. Government Rights. If you are a U.S. government entity, the Service is provided as "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. §12.212. All use, reproduction, release, performance, display, and disclosure of the Service will be governed solely by these Terms.
If you have questions, concerns, or complaints about these Terms or the Service, please contact us:
Arez AI
Email: support@ai-arez.com
Website: ai-arez.com
For legal notices (DMCA, arbitration demand, formal legal correspondence), please use the email address above and include "Legal Notice" in the subject line. We will acknowledge receipt of formal legal notices within 5 business days.
For privacy-related requests, including data deletion requests, please refer to our Privacy Policy or email support@ai-arez.com with the subject line "Privacy Request."